Terms & Conditions

Last updated: 4 November 2026

These terms apply when you use the Wave.lk website or mobile app, or book a service through them. Both are operated by WAVE ENTERTAINMENT LANKA (PVT) LTD. By booking, you agree to these terms.

Our service

Wave.lk lets you book boat rides, water sports, river safaris, day passes and equipment rentals in Sri Lanka.

Your account

  • You must be at least 18 years old to create an account and make a booking.
  • The details you give us must be accurate and kept up to date.
  • You are responsible for keeping your password private and for activity on your account.

Bookings

A booking is confirmed once payment succeeds and you receive a booking reference. Please arrive at the meeting point on time with your booking reference. Each service has a maximum number of guests, shown when you book.

Prices and payment

Prices are in Sri Lankan Rupees (LKR) and are listed on our Pricing page and in the app. Payment is made online through our payment provider, OnePay. Coupons are subject to their own conditions, including minimum order amounts and expiry dates, and cannot be exchanged for cash.

Cancellations and refunds

Cancellations and refunds are covered by our Refund Policy.

Safety

  • Water activities carry natural risks. You must follow all instructions from the crew and wear safety equipment when told to.
  • Tell the operator before the activity about any medical condition, pregnancy or inability to swim that may affect your safety.
  • Children must be accompanied and supervised by a responsible adult.
  • Crew may refuse or stop a service if someone appears to be under the influence of alcohol or drugs, or if they believe conditions or behaviour are unsafe. Refusal because of a guest's behaviour or condition is not refundable.
  • Services may be changed or cancelled because of weather or sea conditions. Our Refund Policy explains your options.

Rentals

Rented items must be returned on time and in the condition you received them. You may be charged for late returns, loss or damage beyond normal wear.

Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of or damage to personal belongings during a service. Nothing in these terms limits any liability that cannot be limited under Sri Lankan law.

Acceptable use

You must not misuse the website or app, attempt to access them without authorisation, make fraudulent bookings or interfere with their operation. We may suspend accounts that do so.

Intellectual property

The Wave.lk name, logo, images and content belong to WAVE ENTERTAINMENT LANKA (PVT) LTD or its licensors and may not be used without permission.

Personal information

Our Privacy Policy explains how we handle your information.

Changes to these terms

We may update these terms from time to time. The version on this page when you make a booking applies to that booking.

Governing law

These terms are governed by the laws of Sri Lanka, and disputes are subject to the jurisdiction of the courts of Sri Lanka.

Contact

Questions about these terms can be sent to info@wave.lk. See all our details on the Contact page.